Terms of Service
Last updated: 17 October 2026
These Terms of Service ("Terms") govern your use of Hello Beauty Space (the "Platform"), operated by Global Future ("we", "us"). By creating an account, listing a salon, or booking an appointment, you agree to these Terms.
1. What Hello Beauty Space is
Hello Beauty Space is a marketplace connecting customers with independently operated salons and their staff. We are not a party to the beauty services performed — each salon is solely responsible for the services it provides, its pricing, and its staff.
2. Accounts
You must provide accurate information when registering and keep your login credentials secure. You are responsible for all activity under your account. Salon admins are responsible for the staff accounts they create.
3. Bookings
A booking is a request until the stylist confirms it. Confirmed bookings may only be cancelled, not edited, to protect both parties' time. Every booking carries a flat R50 fee, paid online when you book, which is not refunded. Cancelling a confirmed booking also carries a separate R15 cancellation fee. See our Trust & Safety page for how held payments, disputes and salon verification work.
4. Salon and staff listings
Salon admins are responsible for the accuracy of their salon and staff listings, including pricing, availability, and imagery. We reserve the right to suspend ("freeze") any salon that violates these Terms or provides misleading information.
5. Acceptable use
You agree not to misuse the Platform — including submitting false bookings, harassing other users through in-app messaging, or attempting to circumvent security measures such as rate limits.
6. Liability
The Platform is provided "as is". We are not liable for the quality of services performed by salons, disputes between customers and salons, or indirect damages arising from use of the Platform, to the fullest extent permitted by law.
7. Changes
We may update these Terms from time to time. Continued use of the Platform after changes take effect constitutes acceptance of the revised Terms.
8. Contact
Questions about these Terms can be sent to info@globalfuture.co.za.
This is a template Terms of Service for a South African salon marketplace and is provided as a starting point — it is not legal advice. Have it reviewed by a qualified attorney before relying on it for a live product.